FAQ

Security & data

Where does our data go, and do you copy it out?

Nowhere, and no. We build inside your own environment, so your data stays in your systems and is never copied out to ours. There's no otum-side store of your data to breach, lose, or leak.

Who gets access to our systems, and how is it revoked?

You grant it and you control it. Access is scoped to the engagement under your own controls, and you switch it off the moment we're done. We hold no standing access.

Do you use subcontractors or offshore developers?

No. It's all done in-house, with no offshore and no third parties touching your data. There's no chain of subcontractors between you and the people building your system.

Will you sign our data processing agreement?

Yes. We work under your DPA and your confidentiality terms. And because your data stays in your own environment, letting us in doesn't create a new place for it to live.

How do you handle our data?

Everything stays in your own infrastructure and never leaves it. We build inside your environment, so your data isn't copied out to ours. You grant us access for the engagement, and it's revoked the moment we're done.

Risk, ownership & terms

What happens if the project goes wrong halfway?

You're never on an all-or-nothing bet. We work in phases you sign off and pay for as we go, so you only ever commit to the next step, and whatever we've built and you've paid for is yours, working, in your own stack. Proof Week is the first of those gates on purpose.

If we own the IP, what do you reuse?

Your product, your data, and anything specific to your business stay yours and confidential. We keep our own general engineering know-how, the way any firm does, but nothing that would hand a competitor your playbook.

What's your warranty after handover?

For 30 days after handover we fix any defect free. After that, support is an optional monthly retainer you can cancel anytime. Either way you own the code and it runs on your own infrastructure.

Will you still be around in a few years?

Your system doesn't depend on us being here. You own the code and it runs on your own infrastructure, fully documented, so it keeps working on its own. That's true from day one, not just in year three.

Who owns what you build?

You do, all of it. We hand over the code and the IP, documented, on your own infrastructure. No vendor lock-in.

Can we just do Proof Week and stop there?

Yes. Proof Week stands on its own. You come away with the number working in your stack and the method written down, whether or not you go further. There's no obligation to build.

What if we want to leave?

Nothing breaks. You own the code and the IP, running on your own infrastructure, so the system keeps working without us. The retainer is month to month, cancel anytime.

Fit & integration

Have you done this in our industry?

We're industry agnostic, we build for a situation, not a sector. The engineering behind trustworthy numbers or an automated back office is the same whether you sell supplements, book patients, or ship pallets, and our case studies span that range on purpose.

How much of our team's time will this take?

Less than an in-house build, because we do the work. We need access, a few decisions, and a point of contact, then we build in your stack and you review as we go. We plan the touchpoints with you up front so nothing lands as a surprise.

We don't have engineers, who runs this after you leave?

You do, and you won't be on your own. Everything ships with plain-English documentation and runbooks, plus a 30-day defect warranty and an optional support retainer if you want us on call. It runs on your own infrastructure, so it keeps working either way.

Our systems are a bit of a mess, will that break your approach?

No, that's usually the starting point. Tangled data and patched-together systems are exactly what we're hired to sort out, and Proof Week proves we can do it on one number before any big commitment.

Which tools or clouds do you not work with?

We build into what you already run, your cloud, your warehouse, your tools. "Your stack" means yours, not a preferred list we push you onto.

Will this work with our existing stack?

Yes. We build into what you already run, your cloud, your warehouse, your tools. We don't rip out what works, unless a rebuild is exactly what you want.

Can you work with our in-house team?

Yes. We build alongside whoever you already have, in your own tools and repos. Your team reviews the work as we go, so they know the system by the time we hand it over.

Process & time-to-value

How will we know it's on track?

You see working software as we go, not a status deck. We build in increments you sign off, in your own repos, so progress is something you can look at and run, not take on trust.

What if we discover the real problem is different once we start?

That's normal, and the process is built for it. Proof Week and the phased build exist to find the real problem early, and any scope change is agreed and priced before we act on it, so nothing runs open-ended.

How fast can you start?

We give you a real start date up front, and Proof Week is the fastest way in, one number, a fixed scope, a clear result.

What do you need from us before we start?

Access to the systems in scope, a decision-maker we can reach, and the one number or outcome you want proven first. That's usually it to begin.

How long does a build take?

It depends on scope. A focused build can be a few weeks, a full multi-system build a few months. We scope the timeline with you up front, and ship in increments so you see progress the whole way.

What happens after I get in touch?

You get a personal reply from an engineer the same working day. We then discuss your needs, agree on a plan, and start with Proof Week or a full build.

Proof & alternatives

Can we see proof, or speak to someone you've worked with?

Yes. Every case study shows the industry, revenue band, stack, and the costed result, references are available on request, and you're welcome to have any third party audit what we build. We expect to be checked.

Why you instead of hiring an engineer?

A senior hire takes months to find and costs six figures a year, and still leaves you with one person and no documentation if they move on. You get senior engineering now, delivered and documented and owned by you, and we're glad to help you hire your own team later rather than lock you in.

Why not a bigger consultancy?

With a bigger firm you often buy senior people and get junior ones doing the work, with account layers in between. Here you deal with the founders directly and it's built in-house, so nothing gets lost in translation.

Isn't offshore cheaper?

By the hour, yes. By the total cost of getting it right, rarely, once you count rework, management overhead, the communication gap, and the data-access questions your security team will raise. We price the delivered result, not the hour.

Couldn't we do this with AI tools ourselves?

For some things, yes, and we'll say when that's true. For anything that has to be reliable, own its data, and hold up in production, the hard part isn't the AI, it's the engineering around it. That's what we do.

Why build custom when a SaaS tool exists?

Sometimes a tool is the right answer, and we'll tell you. But a tool rents you someone else's fit and roadmap, where a custom build fits your unit economics exactly, carries no per-seat rent, and is owned by you.

Why don't you show client names or logos?

Our clients' names aren't ours to trade on. The work sits in their data and systems, most of it under NDA. You get the same discretion. So instead of logos, every case study shows the industry, revenue band, stack, and costed outcome, with references on request.

Pricing & ROI

How do we justify this internally?

We give you the numbers to make the case. Proof Week ends with a real result in your own stack and a fixed-price plan for the build, so what you take to finance is evidence and a fixed number, not a pitch.

What's the total cost, not just the build?

We scope it so you can see all of it, the build, what it runs on, and any support, before you commit. No hidden run-rate, no surprise invoices.

What does it cost to do nothing?

Usually more than the build, just spread out and invisible, the spend you can't attribute, the hours lost to manual work, the calls made on numbers you don't trust. Proof Week puts a real figure on one of those, so "do nothing" stops being the safe option.

Fixed price or time and materials?

Fixed scope, priced before each phase starts, so overruns are ours to manage, not yours to absorb. You know what each phase costs before we begin it.

What are the payment terms?

Milestone-based, invoiced against phases you've signed off. Proof Week is a single fixed fee agreed up front. Nothing runs open-ended.

How does Proof Week work, and what does it cost?

One week, at a fixed fee we agree before anything starts. You pick a number you can't trust, and we make it hold up in your own stack. You come away with that number working, plus a fixed-price plan for the full build if there's one worth doing.

Does the Proof Week fee count toward the build?

Yes. If you go ahead with a build within 30 days, the Proof Week fee is deducted from the price of the build.

How is the build priced?

We scope and price it before it starts, in phases you sign off on. You know what each phase costs before we begin it, so nothing runs open-ended.

Engineering edge,
without hiring a team.

Numbers you can trust, operations that run themselves, all built into your stack and owned by you. Tell us where you want the edge, and we'll build it.

Have a project in mind?

  • Quick response

    You'll hear from an engineer the same working day, not a sales sequence.

  • Clear next steps

    A short call, then a plan, and we start with Proof Week or a full build.

  • Fixed fee first

    A fixed fee agreed before anything starts, for Proof Week or the full build.